Criticising the delay in clearing a retired employee’s medical reimbursement, the Punjab and Haryana High Court directed the Central Government Health Scheme (CGHS) to put in place a comprehensive standard operating procedure (SOP) for processing such claims.

Taking a tough stand, Justice Harpreet Singh Brar imposed a cost of Rs 1 lakh on the Punjab State Power Corporation Limited (PSPCL) for what the court described as an “inordinate, unreasonable and undignified” delay in settling a retiree’s medical claim.

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Punjab and Haryana HC directs CGHS to frame SOP for medical reimbursement claims

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